Public Services Adult Associate-Upper Arlington Public Library

Upper Arlington Public Library
Public Services Associate – Adult Services Part-time

Date Posted: May 5, 2017

Do you like helping people find good books and new authors? Do you enjoy learning and helping others continue their education? Our Adult Services Department is seeking a detail-oriented individual with strong customer service skills. Please refer to the job description and schedule below for more details about this opportunity.
JOB SUMMARY:
Responds to patron questions regarding library services and library materials in all formats in the assigned department. Assists in maintaining collection, assists with special services and programming.
ESSENTIAL FUNCTIONS:
• Provides patron assistance; monitors and provides guidance to patrons in the use of library facilities, services and computer equipment. Instructs patrons on the use of computer-based library catalog and computer programs.
• Promotes and educates patrons on the use of online resources such as the library catalog, inter-library loan and library databases.
• Assists patrons using their personal devices using library materials.
• Responds to reference questions using all formats available and performs reader’s advisory.
• Assists in the development of reader’s advisory tools including booklists, bibliographies and displays.
• Assists with collection maintenance including weeding and repairs.
• Assists in program planning, set-up and delivery.
• Serves on library committees as assigned.
• Follows library safety and emergency procedures.
• Reports maintenance and safety issues to supervisor and/or Facilities personnel.
• Performs related duties as assigned.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
• Effective customer service and interpersonal skills, including the ability to communicate verbally and in writing in English.
• Proficiency in word processing, spreadsheet, and database programs.
• Competent in the use of Windows-based computer programs.
• Knowledge of library policies, practices and procedures preferred.
• Knowledge of reader’s advisory and basic reference tools preferred.

EDUCATION AND EXPERIENCE:
• Bachelor’s degree from an accredited institution.
• Two or more years work experience in a library or education environment preferred.

PHYSICAL AND ENVIRONMENTAL CONDITIONS:
1. Considerable mobility including, but not limited to, extensive periods of walking, bending, sitting, lifting weights up to 20 pounds, and pushing full book carts.
• Manual dexterity sufficient to perform general typing and computer skills.
• Calm and focused handling of interruptions and distractions.
• Periodic intense concentration and sustained viewing of a computer monitor.

HOURS/SCHEDULE:
Part-time;
Mondays 5-9 pm
Wednesdays 5-9 pm
Every other weekend: 10-5 pm and Sunday 1-5 pm

SALARY:
$ 13.69 per hour minimum starting rate of pay

To apply, visit our website at www.ualibrary.org.

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