Computer Aide – Rocky River Public Library

Rocky River Public Library

Computer Aide

Part-time (24 hours/week)

A 24 hour part-time Computer Aide position is available in the Technology Services department of Rocky River Public Library. We are looking for someone with a positive attitude willing to work independently under general direction in a fluid environment. The person in this role must be approachable, patient, responsive, tactful, and adaptable to serving people with various technology skill levels of various ages. This is a customer-service oriented position and the majority of your time will be spent on the public floor assisting patrons with technology-related needs. Exceptional interpersonal skills are essential.

The primary job function will be to oversee the operation of our public computer lab and assist patrons in using the internet, email, scanners, printers, web-based applications, software (such as Microsoft Office), and other resources. Additional tasks include minor troubleshooting, hardware maintenance, managing reservations, and phone registration. Secondary responsibilities include assisting the Technology Services department and the library in general with work related to the ILS (Integrated Library System) and other library systems and technologies.

High School Diploma or GED required. Completion of multiple computer classes or has extensive personal experience with required applications and hardware preferred.

Minimum two years’ experience assisting with hardware and software in a public library environment preferred.

Schedule may vary from week to week, with evening and weekend hours expected as part of a rotation.

This position starts at $11.21/hr

Submit completed Rocky River Public Library job application to:

jobs@rrpl.org

Sherry Shuster, HR Generalist

Rocky River Public Library

1600 Hampton Road

Rocky River, OH  44116

DEADLINE: May 26, 2017

RRPL is an EEOO

Employment applications are available at the circulation desk of the Library or online at: http://www.rrpl.org/about/job_application.pdf.

No phone calls, please.

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