Get the 4-1-1 on 2-1-1
Thursday, May 18, 2017 @ 10:00 a.m. From Your Desktop
Are you ever concerned about your patrons’ well-being? You know, that couple that has shown up for the third day in a row right when you open, and don’t seem to leave until you’re locking the door at night? Did they eat today? Shouldn’t they have warmer coats in this weather? Or have a parent ask about where they can find education programs to address their children’s special needs? How about the first time a customer came into the computer lab wanting to know how to get an “Obama-phone”? Where do you turn to find these answers?
Did you know, more than 90% of Ohio’s population can get these answers by simply dialing three digits? Just three digits…2-1-1! This free service is available 24 hours/7days a week/365 days a year.
Join this webinar to learn:
- What 2-1-1 service can do for your library staff and its customers
- How to find the local 2-1-1 service providers in Ohio and across the US
- How and why Mansfield/Richland County Public Library partnered with their county JFS to offer this direct service.
Presenter: Terry Carter, 211 Coordinator, Mansfield/Richland County Public Library
Terry earned a Bachelor of Science Degree in Environmental Communications from The Ohio State University in 1984. She met her husband while at OSU and together they made their home in Columbus where she worked at the Ohio Department of Natural Resources for 11 years. After taking some time to be a stay-at-home mom and a short stint living out of state, Terry and her family returned to her husband’s hometown to set down roots in Richland County. While working part-time as a reference assistant at the library, she accepted the newly created position offering Information &Referral (I&R) services to the community. Since then she has completed her Master’s studies in Library Science through Kent State University and specializes in this particular type of outreach