Sales Training

Tuesday, August 18th at NEO Office

Whether you know it or not, all of us are in sales. So what does that mean and how does it affect how you do your job? Today, sales means problem solving. We’ll look at customer service from a new angle and address such issues as: How do we best serve a diverse population? Who really is our customer? What drives success in the library context? Ideal for anyone who works with patrons or staff supervisors.

This is part of the Marketing Academy that include the following courses.

Wednesday, September 16, 2015          Adding New Life to Old School Marketing
Tuesday, October 20, 2015                   
  Marketing an Hour a Day

 

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