EdgeBe on the Edge: Using the Edge Initiative to Evaluate Technology Services ELearningSmallfor your Community

Tuesday, April 29, 2014 @ 10:00 a.m. from Your Desktop

Implementing and enhancing public technologies in libraries is a challenging practice. Libraries want to ensure that their patrons and community are receiving the highest quality services in technologies and able to benefit the most from them. But how do we measure this, and what ways can we stay up on this ever-changing environment?

The Edge Initiative was created to do just that. It provides established benchmarks in order to evaluate these technology services and then improve them in a way that helps library communities best. We will discuss these evaluative tools, along with the successes that past libraries have had who have used them. Finally, we will provide ways that you can be a part of this interesting initiative.

 

brokeNew Supervisors’ Academy :

If It’s Broke, Fix It: Handling Leftover Challenges EffectivelyELearningSmall

Wednesday, April 30, 2014 @ 10:00 a.m. from Your Desktop

This is part of the New Supervisors’ Academy which is a blended continuing education event with face to face and online sessions. If you wish to attend the entire series or want more details on the series. Please click here for the entire list of courses.

If It’s Broke Fix It: Handling Leftover Challenges Effectively

All too often, outgoing supervisors leave unresolved challenges “for the next guy” to fix. Then, you arrive! As the new supervisor, you have two choices. You can look the other way, forge ahead with your plans and hope the old issues disappear (although, if they didn’t before, it’s not likely they will now) or you can fix them. The right answer is, of course, to correct the problems, so you have a clear shot at success in your position. But, how do you go about addressing something that might have been brewing for a long time? In this webinar, we’ll consider 5 Simple Steps to Starting with a Clean Slate. Learn how to use expectations, goals, communication, follow-up and follow-through to right the ship and move forward with confidence.

 

popupBookPop It! Move It! Use It!

Programming, Selecting and Exploring Children’s Movable BooksFaceToFaceNetworking

 Friday, May 2, 2013 @ 9;00 a.m.

Morning Keynote:  Robert Sabuda, New York Times Best-Selling Book Creator

Kent State University, Student Center, 1175 Risman Drive, Kent, Ohio

2nd floor Governance Chambers

Additional presentations include:

  •   Online pop-up resources/activities for classrooms and libraries
  •  All about pop-up apps
  •  History and creation of children’s pop-up books
  • Programming with pop-up and movable books
  • Using manipulative books with children
  •  Building a library or classroom collection
  •  Collecting pop-up and movable books
  •  Making pop-ups

 BYOS: Bring Your Own Scissors (and colored markers) for a hands-on activity with Robert Sabuda!!

 

Also featuring:  A touch lab display of 50+ great pop-ups!  And, an optional lunch-time visit to the Reinberger Children’s Library Center/Marantz Picturebook Collection to see the Carol G. Davis Pop-up Collection of 500+ pop-up and movable books.

 Sabuda books:  KSU Bookstore will offer a selection of books by Robert Sabuda for autographing.

Potential Audience:  Teachers, Librarians, Artists, Creators, Graduate and Undergraduate Students, Book Collectors & Anyone who wants to smile all day long!

Sponsored by:  Kent State University School of Library and Information Science,School of Visual Communication Design, and the Northeast Ohio Regional Library System (NEO-RLS).

 Space is limited. Please register early!

 

CHARISMACharismatic Customer Service:

7 Secrets That Will Make You Magnetic and You will provide personalized customer service for your patrons

Tuesday, May 13, 2014 @ NEO Office in Hudson FaceToFaceNetworking

Charisma . . . is that special something that makes organizations and people stand out. In this entertaining and information packed presentation you will discover the secrets used by Disney, Costco, Trader Joes, and others on how they create highly engaged customers. Highly interactive and humor filled, you can discover these easy to understand methods to turn your business into a hit

  • What is the 180 degree Rule and how does Hollywood use it to empty your wallet?
  • What did a 14 year old teach Disney that caused them to pay him $50,000 (for weekends) a year to help them develop Disney Charisma?
This session will grow your customer skills, make your library a hit with the community, lower your marketing costs, improve employee morale and allow you to make business fun again. Filled with stories and examples from Apple Computer, Duck Dynasty, a bunch of Amish chicken growers, and more . . . this is a session attendance must. So whether you call it fairy dust, your special sauce, or as the French say . . . your “je ne sais quoi”, this session will have you laughing, learning and wishing you had more time. In addition you will get the 5 simple things that will make you personally more charismatic, magnetic, and . . . dare we say it . . . powerful.

timeNew Supervisors’ Academy:

Time Management: Yours and TheirsELearningSmall

Wednesday, May 14, 2014 @ 10:00 a.m. from Your Desktop

 

his is part of the New Supervisors’ Academy which is a blended continuing education event with face to face and online sessions. If you wish to attend the entire series or want more details on the series. Please click here for the entire list of courses.

Time Management: Yours and Theirs

As a new supervisor, the first thing you may have noticed is that it appears there is simply too much to do to ever get it all done! Never fear ~ there are tips and techniques that can help you manage the workload, manage your time, and help your employees manage their time, too.

 

First on the list is delegation, which can be a lifesaver for the new supervisor. Do you have a system for delegating or do you just hand tasks to the first person walking by? When you learn to delegate effectively, you are better able to manage your time. The real benefit, though, is that you’ll not only be managing your own time, but you’ll be helping your employees manage theirs too. That helps create a motivating environment where employees are encouraged to learn and grow.

 

In this workshop, we’ll also discover some of the obstacles that tend to keep us from managing our own time – and what we can do to overcome those obstacles. Are you a procrastinator? You’ll discover how to overcome that procrastination – and when you shouldn’t even try. Do pesky interruptions take up the bulk of your day? Are you a victim of “marathon meeting madness”? There is help for each of these time-robbers – and the benefits will compound when you help your employees in these areas, too.

We’ll end this fast-paced session with several practical tips that will help keep you on target in managing your time and theirs. Don’t miss this opportunity to learn how to be a more effective supervisor!

 

HRHuman Resource Networking Event Friday, May 16, 2014FaceToFaceNetworking

Join your peers for a lively discussion of the latest issues facing human resources and fiscal officers.

Please email any agenda items you are interested in discussing to Desiree Cutright, DCutright@wcpl.info .

 

 

 

DirectorsRetreat2nd Annual Director’s Retreat:FaceToFaceNetworking

Personnel Management from the Top

May 22, 2014 @ 10:00 a.m. – May 23, 2014 @ Noon

Mohican State Lodge and Conference Center

 

Network, Grow, Learn… Join Your NE Ohio Colleagues at NEO’s 2nd Annual Directors’ Summer Retreat!

Featuring: Personnel Management from the Top

 

  •  Successful Relationships with Your Fiscal OfficerDeborah O’Connor, Director, Geauga County Public Library
  • What Your Second in Command Wants You To KnowPam Hickson-Stevenson, Deputy Director, Akron-Summit County Public Library
  • Leading Leaders: You and Your Management TeamMarti Peden, Library ConsultantOnly $225 includes meals and lodging
    Must be registered by May 1, 2014.  NEO will handle all lodging.

 

ACTIONWeeding:  The Action

Tuesday, May 27, 2014 @ 10:30 a.m. from Your DesktopELearningSmall

Once you have created your plan for de-selection what next?  There are many ways to determine what goes and what stays and usage and age are only two of them.  How do you deal with the digital collection?  What about resource sharing?  Should you sell, donate, or toss what you cull?  Are you applying this equally in all areas of your library including services related to collections? Make informed decisions without bias.

After this webinar participants will:

•     be able to assess materials and services in terms of de-selection

•     understand how to take a more holistic approach to weeding in all  areas of the library be more aware of tools to assist in the de-selection process

•     have new ideas of how to dispose of weeded materials

 

ConnectionsConnections Then and Now: From the Party-line to the Pebble WatchELearningSmall

Wednesday, June 11, 2014 @ 10:00 a.m. from Your Desktop

Out of the vast collection of human behaviors, one of the most rapidly changing has been how we connect, especially due to an increase of technology tools and services. From the handshake to the handset, how we join together and interact has evolved immensely, from a face-to-face conversation, to the long-distant exchange, on to the massive viral tweets. What does this evolution mean when we connect with our coworkers, patrons and community? How can we benefit from them, and what do we lose?

We will look at this evolution, from the traditional methods to our current connections, and what the advantages and disadvantages of each might be. We will focus on the main methods of connection today, that of social media sites like Facebook, Twitter, Vine and YouTube, and how we can use these tools to conveniently connect with patrons. Finally, we will glimpse into the future and look at how some emerging technologies will further change and enhance those interactions.

 

 

HRNew Supervisors’ Academy :

HR Stuff that Every Supervisor Should Know

Thursday, June 19, 2014 @ 10:00 a.m. from Your DesktopELearningSmall

 

This is part of the New Supervisors’ Academy which is a blended continuing education event with face to face and online sessions. If you wish to attend the entire series or want more details on the series. Please click here for the entire list of courses.

HR Stuff that Every Supervisor Should Know

In order to successfully lead others, supervisors need to feel empowered, knowledgeable, capable of exciting their team members and inspiring them to do their best work every day. Join Robin S. Wood, MBA, MLIS, Main Team manager at Cleveland Public Library, as she walks you through the basics of Human Resource Management for library supervisors, managers and leaders. Robin will identify the most important core principals and concepts you will need to know to successfully lead your team and keep you out of trouble.

 

communicationNew Supervisors’ Academy:

Effective Workplace Communication for New Supervisors

Wednesday, July 9, 2014 @ 10:00 a.m. from Your DesktopELearningSmall

This is part of the New Supervisors’ Academy which is a blended continuing education event with face to face and online sessions. If you wish to attend the entire series or want more details on the series. Please click here for the entire list of courses.

Effective Workplace Communication for New Supervisors

Experts suggest that we are communicating in one way or another more than 90% of time that we are awake! Communication can be positive or negative, verbal, non-verbal or in writing. Communicating effectively is a learned skill that requires practice, patience and a desire to be more effective every day.

More importantly, your success as a supervisor will greatly depend on how effectively you are in communicating your message to others in your library. This webinar program for the New Supervisors Academy of NEO-RLS will focus on the do’s and don’ts of effectively communicating with others (including your boss)!

Participants will learn and begin to master the do’s and don’ts of:

  • Verbal communication including one to one and one to group
  • Written communication including email
  • Non-verbal communication including body language
  • Working with the three levels of communication in the library

ThinkingBrainNew Supervisors’ Academy:

Soft Skills for Strong Management: Cultivating Good Critical Thinking ELearningSmall

Wednesday, July 30 2014 @ 10:00 a.m. from Your Desktop

This is part of the New Supervisors’ Academy which is a blended continuing education event with face to face and online sessions. If you wish to attend the entire series or want more details on the series. Please click here for the entire list of courses.

Soft Skills for Strong Management: Cultivating Good Critical Thinking

With the challenges and demands supervisors continually face each day, it is essential to possess great critical thinking skills. It is also important to instill such soft skills in your employees so that they can handle the daily demands of their jobs. But what exactly are these crucial abilities? And better yet, why are they important and how can they help us in this ever-changing library environment?

Critical thinking is an overarching skill that helps you succeed in many facets of your professional and personal life. Characteristics like open-mindedness, good decision-making, the ability to be self-aware, and the capacity to adapt in the workplace are all tools that are driven by good critical thinking.

We will define what the concept of critical thinking is and explore several of the associated tools mentioned above. We will then investigate these soft skills and learn ways we can immediately improve them so that we can become a more conscious and efficient critical thinker.
ShakingHandsComputerScreen Grab: Using Free Online Tools to Reach Your CustomersE-learnning and mouse

Thursday, July 31, 2014 @ 10:00 a.m. from Your Desktop

In a sea of social media, and with approximately three billion Internet users to date, it is no surprise that organizations are migrating online to reach their customers. Social media and mobile-friendly websites have become the top-priority of any thriving organization. Moreover, many small companies and non-profit organizations are noticing the benefits of using these free or cheap tools, finding simple but extremely effective methods to connect and inform customers.

In this webinar, we will examine why it is so important to utilize these online tools. We will also look at some simple and often free online tools that allow libraries to reach their customers in the best way. Finally, we will discuss the importance of enhancing a mobile presence for the furthest reach, and some easy but valuable methods for doing this.

 

StevenSheinkinSummer Library Symposium
Tuesday, August 5, 2014 @ Kent State University, Kent, OhioFaceToFaceNetworking

Our Featured author is Steve Sheinkin, the award-winning author of several exciting books on American history for young adults. His 2012 title Bomb:  The Race To Build And Steal The World’s Most Dangerous Weapon, was awarded a Newbery Honor, won the Sibert Medal, the YALSA Award for Excellence in Nonfiction for Young Adults, and was a finalist for the National Book Award.

 

 

 

EvaluateNew Supervisors’ Academy:

Setting Performance Goals, Evaluations and CoachingFaceToFaceNetworking

Thursday, August 7, 2014 @ New NEO Office in Hudson

This is part of the New Supervisors’ Academy which is a blended continuing education event with face to face and online sessions. If you wish to attend the entire series or want more details on the series. Please click here for the entire list of courses.

Setting Performance Goals and Evaluations:

Setting performance goals, coaching and monitoring performance, and conducting periodic evaluations are critical job skills for all supervisors. In this session you will learn the basics of each and then apply your learning with real- life scenarios. Come prepared to learn how you can successful in helping staff be effective in their individual work performance and motivate them to be their very best.

 

Performance Planning:

Effective performance planning is a key component in the performance management cycle. Learn how to have clear, empowering conversations with employees in order to create a performance plan that brings focus, clarity, and motivation. This session will also use scenario-based learning to help those in attendance apply learning in real-life examples.

meetingsNew Supervisors’ Academy:

Meetings That MatterELearningSmall

Wednesday, August 27, 2014 @ 10:00 a.m. from Your Desktop

 

This is part of the New Supervisors’ Academy which is a blended continuing education event with face to face and online sessions. If you wish to attend the entire series or want more details on the series. Please click here for the entire list of courses.

Meetings That Matter:

If you’ve ever thought, “Will this meeting EVER end?” then you know what kind of a meeting NOT to lead! At this webinar, supervisors will learn to:

 

  • Respect everyone’s time and talent
  • Listen as well as talk
  • Lead meetings that matter – to the staff and to the organization!

changeNew Supervisors’ Academy:

Managing ChangeELearningSmall

Wednesday, September 3, 2014 @ 10:00 a.m. from Your Desktop

This is part of the New Supervisors’ Academy which is a blended continuing education event with face to face and online sessions. If you wish to attend the entire series or want more details on the series. Please click here for the entire list of courses.

Managing Change:

Organizational change occurs at a rapid pace and you and your team are often faced with altering methods and procedures that have become familiar and comfortable. In this webinar you will learn the dynamics of the change process, the difference between change and transition, and strategies to manage yourself and your team to be comfortable with the uncomfortable.

 

MoneyNew Supervisors’ Academy:

Budgeting, Public Speaking and MoreFaceToFaceNetworking

Thursdsay, September 11, 2014 @ New NEO Office in Hudson

This is part of the New Supervisors’ Academy which is a blended continuing education event with face to face and online sessions. If you wish to attend the entire series or want more details on the series. Please click here for the entire list of courses.

Budgeting:

Desmystifying the forms, procedures, and checks and balances involved in public finance.

 

ThinkingPersonQuestMark.pngPublic Speaking: You Can Do It!

 

  • Proven tips to overcome your fear of public speaking
  • Recognize the need for public speaking
  • Consider Your Audience
  • Sharpen your message

 

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