MakerspaceBuilding the Case and Space for Making A Makerspace
Tuesday, March 3, 2015 @ 10:30 a.m. From Your Desktop

If you have been wondering what the fuss about makerspaces is all about or wonder how this could fit with public library service, bring your questions and get some answers. We will cover current makerspace trends, what models other libraries are using, and what type of programming is right for you.



Animal FamilyFamily Programming: Making Mixed Age Groups Work
Thursday, March 5, 2015 @ 2:00 p.m. From Your DesktopELearningSmall

Family life plays an important role in the development of the literacy skills of its members. Multigenerational programs offers flexibility in staffing and program offerings as well as opportunities to promote family based literacy-building skills.



information-overloadToo Much Information! Managing Digital Overload
Thursday, March 12, 2015 @ 2:00 p.m. From Your DesktopELearningSmall

Do you suffer from information overload? Emails, webinars, listservs, blogs, enews, Twitter, LinkedIn, and Facebook can cause us to short circuit. Learn about your choices for filtering and organizing digital information to increase efficiency and reduce stress (without getting overwhelmed by technical jargon).


HRHuman Resources Event NetworkingELearningSmall
Friday, March 20, 2015 @ 10:00 a.m. From Your Desktop

Join your peers for a lively discussion of the latest issues facing human resources.




conversationThe 5 Tough Conversations New Managers Will Have
Thursday, March 26, 2015 @ 2:00 p.m. From Your DesktopELearningSmall

Participants will get insight into these tough conversations:

  1. Dealing with challenging patrons – “I deserve special treatment!  You’re wrong!  Your library is lame!”
  2. Redirecting an employee’s intensity – “This is the rule, I’m going to follow it no matter what!”
  3. Correcting employee skills – “I already know this, bored now.”
  4. Helping employees adjust an emotional or personality trait to better get along with their peers – “Did you hear about so-and-so?  Well, I heard…”Coordinating with other professionals in your building – “What do you mean you need me to do something?”


academy2015 New Supervisors’ Academy
Starts Tuesday, March 31, 2015 @ NEO Office in HudsonELearningSmallFaceToFaceNetworking

Brought back by popular demand is NEO’s New Supervisors’ Academy.
This series will provide you with more confidence with the challenges of being a supervisor. This series is for new supervisors and those that want a refresher.   The series will focus on three areas, personal growth, communication, and leadership.


positive-attitudeIt All Starts with Attitude and Knowing Yourself
Tuesday, March 31, 2015 @ NEO Office in HudsonFaceToFaceNetworking

It All Starts with Attitude: Being a good supervisor starts with having a great attitude. Join this knowledgeable panel of managers and directors as they share their experiences.  The afternoon will focus on the Myers Briggs. The Myers-Briggs Type Indicator (MBTI) assessment provides a useful method for understanding people by looking at eight personality preferences that everyone uses at different times



writing Get Writing! Overcome Procrastination, Remove Roadblocks and Create a Map for Success
Wednesday, April 1, 2015 @ 10:00 a.m. From Your DesktopELearningSmall

In this webinar you’ll learn how to break down your writing project into manageable steps with deadlines and learn simple approaches and techniques for sticking to your schedule. Whether you’re just beginning the publishing process or are a more seasoned writer stuck on a project that needs to get out the door, this webinar will help you get going and stay on track.

YS ChatYouth Services Chat
Thursday, April 2, 2015 @ 2:00 p.m. From Your DesktopELearningSmall

If you’ve ever been interested in sharing ideas with other youth services staff, but didn’t have the time or opportunity, now is your chance! We will be hosting a Youth Services Chat.





Board Basics: A Development Event for New and Seasoned Trustees

Saturday, April 18, 2015 @ Twinsburg Public LibraryFaceToFaceNetworking

Catherine Hakala-Ausperk, director of NEO-RLS will discuss the roles and responsibilities of the board and Deborah O’Connor director of the Geauga County Public Library will share the ins and outs of library funding and finances.  The day will end with a review of how to work with your director from evaluation to growth.


cheryl_headshotNEO’s Annual Showcase
Thursday, April 23, 3015 @ Hilton Garden Inn TwinsburgFaceToFaceNetworking

Mental Model Busting (9:00 a.m. – 12:00 p.m.) “But we have always done it like that!” Sometimes we are stuck in a mental model.  It shapes our behavior and limits our perception of options.  Cheryl Gould’s entertaining and engaging program will teach us how to bust these mental models!

Afternoon Showcase & Luncheon   (12:15 p.m. – 3:15 p.m.)      What’s new at NEO and what prizes can you win?     Who won NEO’s Rising Star Award?      Cheryl Gould, Engaged Libraries,  will discuss how People with Soft Skills Get More Done and Are More Fun to Work With.

funBus Legislative Fun Bus
Tuesday, April 28, 2015FaceToFaceNetworking

Save the hassle, the gas and the parking costs of driving to Columbus for OLC’s 2015 Legislative Day (April 28, 2015) by taking the NEO FUN BUS!




 brokeIf It’s Broke, Fix It: Handling Leftover Challenges Effectively
Wednesday, April 29, 2015 @ 10:00 a.m. From Your DesktopELearningSmall

In this webinar, we’ll consider 5 Simple Steps to Starting with a Clean Slate. Learn how to use expectations, goals, communication, follow-up and follow-through to right the ship and move forward with confidence.



timeTime Management: Yours and Theirs
Wednesday, May 13, 2015 @ 10:00 a.m. From Your DesktopELearningSmall

In this workshop, we’ll also discover some of the obstacles that tend to keep us from managing our own time – and what we can do to overcome those obstacles.  We’ll end this fast-paced session with several practical tips that will help keep you on target in managing your time and theirs. Don’t miss this opportunity to learn how to be a more effective supervisor!



EveryDirectorShouldKnow2015 Directors’ Retreat
Wednesday & Thursday, May 20 – 21, 2015 @ Mohican State Park & LodgeFaceToFaceNetworking

  • What Every Library Director Should Know
  • How to Make Your Board Nervous (or Not)
  • Secrets to Success


HRHR Stuff that Every Supervisor Should Know
Wednesday, May 27, 2015 @ 10:00 a.m. From Your DesktopELearningSmall

Join Robin S. Wood, MBA, MLIS, Main Team manager at Cleveland Public Library, as she walks you through the basics of Human Resource Management for library supervisors, managers and leaders.



communicationEffective Workplace Communication for New SupervisorsELearningSmall
Wednesday, June 17, 2015 @ 10:00 a.m. From Your Desktop

Communication can be positive or negative, verbal, non-verbal or in writing. Communicating effectively is a learned skill that requires practice, patience and a desire to be more effective every day.  More importantly, your success as a supervisor will greatly depend on how effectively you are in communicating your message to others in your library. This webinar will focus on the do’s and don’ts of effectively communicating with others (including your boss)!



Continuing Education Transcripts

Are you curious about what classes you have attended at NEO?  Contact NEO for your transcript prior to April 2014.  All the newer classes from April forward are in the new system and when you login to your profile in MYNEO  you can see what you attended under Other and Prior Registrations.

Training @ Your Library

Are you interested in having a particular speaker at your library, or have an idea of a topic that your library would be interested in having a workshop?  NEO is always happy to either find you a presenter or plan a day of training for you or the libraries in your area.  Contact Melissa Lattanzi, .



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Balanced Planning That Works!

Do you need help creating your next Strategic Plan? Are you dreading the frustration of the old, slow, cumbersome planning process?


weight_scalesCreate a strategic plan that works, by combining tried and true, traditional planning tools with elements of The Balanced Scorecard. This planning model is effective, takes less time and involves everyone from your community members to the Board, management and staff of your library. Your Planning Team will be trained to continually monitor and report progress – and remove roadblocks. Create a balanced strategic plan that works for today’s libraries!

Comment from Andrew Mangels, Director, Westlake Porter Public Library:

“Cathy has done a superlative job leading Westlake Porter Public Library through the Balanced Scorecard strategic planning process.  She attended a library board meeting and gave a succinct but compelling description of the process and how we, as an organization would benefit from using this tool.  The Balanced Scorecard is an excellent opportunity to engage the entire library and community.  With the staff of NEO-RLS as our consultant, we look forward to completing a timely, relevant and measurable plan.”

NEO has created plans over the past couple of years for many libraries, including Burton Public Library, Westlake Porter Public Library, Orrville Public Library, Warren-Trumbull County Public Library, Ritter Public Library, Mansfield-Richland County Public Library, Kirtland Public Library, Euclid Public Library and Wayne County Public Library.

Contact any of those directors to hear how NEO’s system and planners can work for you!  “Non-library’ consultants can’t offer your community, board, managers and staff the industry knowledge and experience that you can get from working with your regional library! And, we’re affordable, especially if you purchase a discount membership and save even more!

Call today for more information. 330-655-0531

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